This page displays your general account information.
You can edit your details by clicking the "Change" button in corresponding sections of the form.
| Username: | |
| First Name: | |
| Last Name: | |
| Email: | |
| Privacy Policy: | |
| Password: | [ hidden ] |
In this section you can review orders you have placed under this account. If you order has been completed, you will be able to download an invoice for it in PDF format by clicking the corresponding link. You will need to have PDF reader application installed on your computer such as Adobe Acrobat Reader in order to view it.
| Order ID | Status | Order Date | TOTAL | Invoice |
|---|
This section displays your current wishlist.
| Product Cover | Product Name | Availability | Action | |
|---|---|---|---|---|
For faster checkout, use your personal Address Book to save addresses to which your orders may be shipped or billed.
To create a new Address Book entry, enter the information requested by the form below, then click Save. To edit an entry, click the Edit button, make any changes to the entry, then click Save. To delete an entry, click Delete.
| Address Name | Date | Actions | ||
|---|---|---|---|---|
| Address Field | Value |
|---|---|
| Address ID | |
| Date Modified |
| Address Field | Value |
|---|---|
| Address Title | |
| First Name | |
| Middle Name | |
| Last Name | |
| Company | |
| Country | |
| Address Line 1 | |
| Address Line 2 | |
| City | |
| State | |
| Postcode | |
| Phone | |
| FAX |
Please fill in the form below to add address to your personal address book. Please note that the fields marked with asterisk ( * ) are mandatory.
Please fill in the form below to edit address from your personal address book. Please note that the fields marked with asterisk ( * ) are mandatory.
Are you sure you want to delete this address?
This section allows you to access and delete all data, which we hold on you.
You can download your entire profile data by clicking 'Download' or delete your account by clicking 'DELETE' buttons below.
Please note that by clicking the 'DELETE' button below you are consciously agreeing to remove all information related to your account and therefore you will no longer be able to access it. This operation cannot be UNDONE.
We're more than happy to have a friendly chat with you about any problems or queries you may have, record related or otherwise.
You can contact Phonica Records via email at customerservice@phonicarecords.com or by telephone on 02070256071 between 11:30 and 19:30 Monday to Saturday.
For faster checkout, use your personal Address Book to save addresses to which your orders may be shipped or billed.
To create a new Address Book entry, enter the information requested by the form below, then click Save. To edit an entry, click the Edit button, make any changes to the entry, then click Save. To delete an entry, click Delete.
Before reaching for the phone we do ask that you have a quick read through the following, just in case we can save you the keystrokes or the cost of a phone call.
We aim to dispatch the same day if orders are placed before 4pm Monday to Friday so anytime after this we can usually say that they are “on their way”. Depending on which delivery service you choose we may be able to track your records, please see shipping methods below.
Sometimes packages do go missing. We have to allow a certain period of time for us to be able to consider items lost.
UK – 15 working days.
Overseas – 28 working days.
While these may seem excessive, we have known items to take this long and it is only after these periods have elapsed that we can claim for compensation.
If you are able to add a record to your basket on the website then it is almost definitely in stock. Our website stock is shared with our physical shop and is updated constantly. However, sometimes things go missing or are sold in the shop at the same time as on our website. If we are unable to completely fulfil your order we will contact to let you know whether we might be able to source another copy of the record or whether we will have to adjust your order and payment.
| Product | Type | Qty | Unit Price | Total |
|---|---|---|---|---|
| You haven't added any products to your basket yet. | ||||
| Totals | |
|---|---|
| Product Total | £0.00 |
| Order Total | £0.00 |
| 0 | |
| Total does not include shipping or VAT (sales tax) charges | |
| Free Shipping |
|---|
| Our normal shipping is FREE to the Mainland UK if you spend at least £60 including VAT on goods. |
| Free Shipping Hint |
|---|
You will be entitled to free shipping
if you spend another £60 (including VAT!) - UK customers only. You are entitled to "Free Shipping"! - UK customers only. |
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To access your account, enter your e-mail address and password below.
Don't have an account yet? Create one!
If you don't remember your password, click Forgot your Password? to have your new password emailed to you.
Please remember that password is case-sensitive.
Phonica Records now also supports Facebook and Twitter logins. If you have an account with one of those social services, you can use it to log in to our website. Please click one of the corresponding buttons below in order to do that.
Sign up for an account today and benefit from faster checkout and more site features.
Note that passwords must be at least between four (4) to ten (10) characters long.
Already have an account? Login!
If you don't remember your password, click Forgot your Password? to have your new password emailed to you.
Enter the e-mail address associated with your account. Click submit to have your new password e-mailed to you.
If you don't remember your email address, but know other details about your account we can try to find it out for you. Please contact customerservice@phonicarecords.com.
Use the form below to perform an advanced search of our database.
*The gift cards or vouchers can only be used at www.phonicarecords.com, on any goods except Technics decks, additional gift vouchers or tickets. We reserve the right to add further exemptions on particular items in the future.
51 Poland Street
London W1F 7LZ
Email: customerservice@phonicarecords.com
Registered in England and Wales under no. 04625246.
