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We're more than happy to have a friendly chat with you about any problems or queries you may have, record related or otherwise.
You can contact Phonica Records via email at customerservice@phonicarecords.com or by telephone on 02070256071 between 11:30 and 19:30 Monday to Saturday.
For faster checkout, use your personal Address Book to save addresses to which your orders may be shipped or billed.
To create a new Address Book entry, enter the information requested by the form below, then click Save. To edit an entry, click the Edit button, make any changes to the entry, then click Save. To delete an entry, click Delete.
Before reaching for the phone we do ask that you have a quick read through the following, just in case we can save you the keystrokes or the cost of a phone call.
We aim to dispatch the same day if orders are placed before 4pm Monday to Friday so anytime after this we can usually say that they are “on their way”. Depending on which delivery service you choose we may be able to track your records, please see shipping methods below.
Sometimes packages do go missing. We have to allow a certain period of time for us to be able to consider items lost.
UK – 15 working days.
Overseas – 28 working days.
While these may seem excessive, we have known items to take this long and it is only after these periods have elapsed that we can claim for compensation.
If you are able to add a record to your basket on the website then it is almost definitely in stock. Our website stock is shared with our physical shop and is updated constantly. However, sometimes things go missing or are sold in the shop at the same time as on our website. If we are unable to completely fulfil your order we will contact to let you know whether we might be able to source another copy of the record or whether we will have to adjust your order and payment.
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Joining us this month is an artist who's had a rapid rise to fame in the past year through through a series of outstanding EPs on Collect-Call Records, 1080p, Hokkaido Dance Club, Shall Not Fade and of course his massive Sun Ra EP on Church which has been our best selling record of 2016 by a long shot! He's carved out a distinctive sound for himself and we're excited to see what he does next after achieving so much in such a short time. Mall Grab's definitely going places!
DOWNLOAD / SUBSCRIBE TO THE PODCAST
Hey Jordan, How are you doing?
I'm great thanks. Currently enjoying the temperature here in London after being in 30+ degree heat back in Australia. It's wonderful!
Can you tell us about the mix you've prepared for us?
This mix is made up of what i've been playing since I arrived in the UK with some new stuff from friends and myself.
Recorded on two 1200's and 2 cdj900's. No particular concept, just a quick glimpse into my taste of the moment and what i've been playing lately.
We're witnessing a lot of great talent coming out of Australia at the moment, can you tell us your experiences with the scene there and what it holds for the future?
The Australian "underground" scene is thriving, there are so many incredible producers doing stuff at the moment.
Unfortunately Sydney has fallen victim to a corporate agenda but Melbourne is still thriving ~ best city in Australia! I think more and more people are moving away from the awful deep house/tech house/trap festival sound that Aus has become renowned for which is even better, haha.
You've just arrived in Europe for your first tour of the region, Are there any gigs you're particularly looking forward to?
I couldn't really look forward to a particular gig... I'm so chuffed to be able to come over here and play music for people. The first two shows were incredible so I'm really excited for the whole thing. I've only visited France and the UK in the past so visiting other areas of Europe is a dream.
The Sun Ra EP on Church has been one of the biggest and most successful releases so far this year! Anything in the pipeline you can fill us in on?
I'm so grateful for/psyched on the reception of that record. I've got a lot of stuff coming out over the next few months, but at the moment I'm just working exclusively on an LP and trying to learn more and more. My next record is on Unknown to the Unknown (s/o DJ Haus) a little later this year and then I'm starting my own white label series for music from myself and friends called Steel City Dance Discs. I've got some other v. exciting stuff towards the end of the year/next year but I'm not really at liberty to discuss right now, hehe.
What outside of music is inspiring you at the moment?
Being able to travel over here is a rare opportunity for me to visit galleries I haven't been to a million times before, so obviously the access to such incredible art is inspiring me profusely. Along with that, since being in London I've had a chance to visit the Barbican and view that magnificent brutalist architecture in detail which is also inspiring, haha. Even just walking around the city is inspiring to me. London is wonderful!
We know you've been skateboarding most of your life, who are some of your favourite skaters at the moment?
I don't particularly watch many new videos besides Palace and Bronze clips but AVE will always be my favourite skater. Zoo York Mixtape is my favourite video of all time and I'll always watch that, haha. I got mad love for the dudes in Germany, too.
TRACKLIST:
??? - ???
Mall Grab - Can't Take It No More
Moomin - Morning Groove
??? - ???
Omar-S - Time Mo 1
Chaos In The CBD - Global Erosion
Andras - SoyBoy
Damiano Von Erckert - BUBBLES
Talking Heads - Girlfriend Is Better
??? - ???
??? - ???
Decka - 003
??? - ???
Welcome to Phonica Records' digital gift cards page.
This is a virtual gift card or voucher that allows you to buy anything on the site (apart from a few exceptions detailed below). The card or voucher comes via email to an address of your choosing, with a unique code that can only be used once.
We sell electronic gift cards in denominations of £10, £25, £50, £100 or £250 You can mix and match or buy multiple vouchers to get to the amount you want to spend.
You can personalise the gift card with your message and have it sent immediately upon completion of the order or at future date of your choosing, such as for a Birthday.
The gift cards or vouchers can only be used at www.phonicarecords.com, on any goods except Technics decks, additional gift vouchers or tickets. We reserve the right to add further exemptions on particular items in the future. There is a 3 year expiry date on any gift voucher.
To redeem your voucher, add items to your cart on our site, proceed to the checkout stage, on the final payment screen you will be able to enter your unique gift voucher code in the box provided. All gift cards are non-refundable.
We also sell traditional, physical gift vouchers for use at our store at 51 Poland St, London. These can be purchased and redeemed in the store but cannot be used on the website. However, if you do want to use them on the site, or want to use digital gift cards in the store, its best to contact us at the address below and we can work something out.
If there are any queries or problems regarding our digital gift cards please contact customerservice@phonicarecords.com for assistance.
51 Poland Street
London W1F 7LZ
Email: customerservice@phonicarecords.com
Registered in England and Wales under no. 04625246.
