This page displays your general account information.
You can edit your details by clicking the "Change" button in corresponding sections of the form.
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In this section you can review orders you have placed under this account. If you order has been completed, you will be able to download an invoice for it in PDF format by clicking the corresponding link. You will need to have PDF reader application installed on your computer such as Adobe Acrobat Reader in order to view it.
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This section displays your current wishlist.
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For faster checkout, use your personal Address Book to save addresses to which your orders may be shipped or billed.
To create a new Address Book entry, enter the information requested by the form below, then click Save. To edit an entry, click the Edit button, make any changes to the entry, then click Save. To delete an entry, click Delete.
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Please fill in the form below to add address to your personal address book. Please note that the fields marked with asterisk ( * ) are mandatory.
Please fill in the form below to edit address from your personal address book. Please note that the fields marked with asterisk ( * ) are mandatory.
Are you sure you want to delete this address?
This section allows you to access and delete all data, which we hold on you.
You can download your entire profile data by clicking 'Download' or delete your account by clicking 'DELETE' buttons below.
Please note that by clicking the 'DELETE' button below you are consciously agreeing to remove all information related to your account and therefore you will no longer be able to access it. This operation cannot be UNDONE.
We're more than happy to have a friendly chat with you about any problems or queries you may have, record related or otherwise.
You can contact Phonica Records via email at customerservice@phonicarecords.com or by telephone on 02070256071 between 11:30 and 19:30 Monday to Saturday.
For faster checkout, use your personal Address Book to save addresses to which your orders may be shipped or billed.
To create a new Address Book entry, enter the information requested by the form below, then click Save. To edit an entry, click the Edit button, make any changes to the entry, then click Save. To delete an entry, click Delete.
Before reaching for the phone we do ask that you have a quick read through the following, just in case we can save you the keystrokes or the cost of a phone call.
We aim to dispatch the same day if orders are placed before 4pm Monday to Friday so anytime after this we can usually say that they are “on their way”. Depending on which delivery service you choose we may be able to track your records, please see shipping methods below.
Sometimes packages do go missing. We have to allow a certain period of time for us to be able to consider items lost.
UK – 15 working days.
Overseas – 28 working days.
While these may seem excessive, we have known items to take this long and it is only after these periods have elapsed that we can claim for compensation.
If you are able to add a record to your basket on the website then it is almost definitely in stock. Our website stock is shared with our physical shop and is updated constantly. However, sometimes things go missing or are sold in the shop at the same time as on our website. If we are unable to completely fulfil your order we will contact to let you know whether we might be able to source another copy of the record or whether we will have to adjust your order and payment.
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| Product Total | £0.00 |
| Order Total | £0.00 |
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| Total does not include shipping or VAT (sales tax) charges | |
| Free Shipping |
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| Our normal shipping is FREE to the Mainland UK if you spend at least £60 including VAT on goods. |
| Free Shipping Hint |
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You will be entitled to free shipping
if you spend another £60 (including VAT!) - UK customers only. You are entitled to "Free Shipping"! - UK customers only. |
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If you don't remember your email address, but know other details about your account we can try to find it out for you. Please contact customerservice@phonicarecords.com.
Use the form below to perform an advanced search of our database.
The latest release on Going Good records brings you a live performance by The Mystic Jungle Tribe. Recorded at the Semmai Factory in Naples back in 2015, this was the first ever live performance of the tribe. The group used a host of fabled electronic instruments, jamming live in a setting that led them to embrace their ambient side.
We are happy to make the most of our Brixton connection to bring you an exclusive stream of closing track 'Los Tigres De Annam'. Tune in and bliss out:
Our entire back catalogue of premieres is also available to listen to on our soundcloud page:
Welcome to Phonica Records' digital gift cards page.
This is a virtual gift card or voucher that allows you to buy anything on the site (apart from a few exceptions detailed below). The card or voucher comes via email to an address of your choosing, with a unique code that can only be used once.
We sell electronic gift cards in denominations of £10, £25, £50, £100 or £250. You can mix and match or buy multiple vouchers to get to the amount you want to spend. You can redeem a single gift card per one checkout transaction.
Once purchased, the gift cards cannot be exchanged for a denominal constituting their added values (e.g. 2 x £25 gift cards cannot be exchanged for a single £50 gift card).
You can personalise the gift card with your message and have it sent immediately upon completion of the order or at future date of your choosing, such as for a Birthday.
The gift cards or vouchers can only be used at www.phonicarecords.com, on any goods except Technics decks, additional gift vouchers or tickets. We reserve the right to add further exemptions on particular items in the future. There is a 3 year expiry date on any gift voucher.
To redeem your voucher, add items to your cart on our site, proceed to the checkout stage, on the final payment screen you will be able to enter your unique gift voucher code in the box provided. All gift cards are non-refundable.
We also sell traditional, physical gift vouchers for use at our store at 51 Poland St, London. These can be purchased and redeemed in the store but cannot be used on the website. However, if you do want to use them on the site, or want to use digital gift cards in the store, its best to contact us at the address below and we can work something out.
If there are any queries or problems regarding our digital gift cards please contact customerservice@phonicarecords.com for assistance.
51 Poland Street
London W1F 7LZ
Email: customerservice@phonicarecords.com
Registered in England and Wales under no. 04625246.
